Add Credits to a customer from Mission Control

This feature empowers administrators to directly assign support credits to individual customer accounts within MC. You can quickly give users a bonus, a compensation amount, or a promotional credit that they can then use towards future reservations

Basic steps/course of action

1. After logging into Mission Control, navigate to the Navigation Menu and select the Customer menu.
2. From the list of customers, locate the customer you want to add credits to and click on their ID Number.
3. On the customer's detail screen, scroll down to the Credits widget. Click the three-dot icon (•••) on the right side of the widget.
4. From the options that appear, select "Add Credit."

1. A modal window will pop up. Fill in the following:
   • Choose the type of credit you want to issue (e.g., "Welcome Bonus," "Loyalty Credit").
     ➡️ PROMO CODE 
   • Enter the specific amount of credit to be added.
   • Add a brief note explaining why the credit is being issued (e.g., "Customer service goodwill," "Promo code bonus").
     
2. Click the "Done" button to confirm and apply the credits to the customer's account.
3. An expiration date will appear.

The credits will now be reflected in the customer's balance and available for use in the reservation process.