Mission Control

User & Account Management

• Step-by-Step: Reset a user's password within Mission Control
• Managing Unintentional Account Deletion Requests
• How to Create a User Group
• How to Grant a User Permission to a User Group
• How to Create an Administrative User
• How to Manually Upload a Driver's License
• How to Block or Suspend Drivers
• How to Send a Confirmation Link to a Customer
• Password Reset
• Password Policy Update | Enterprise/Custom Clients
• Setting up Azure AD Single Sign-On (SSO)
• Microblink VerifyID Integration Security Checks in Mission Control

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Managing Fleet

• How to Create a Fleet
• How To Create a Vehicle
• How to Create a Vehicle Type
• How to Bulk Upload Vehicles
• How to Add Vehicle Type Images
• How to Manually Update Vehicle Information
• How to Change Vehicle Status
• How to Switch a Vehicle to a Different Fleet

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Managing Locations & Service Groups

• How to edit a location
• How to Create a Service Group
• How to Create and Assign a Business Hours Ruleset
• Who Sees Which Vehicle? A Simple Guide to Vehicle Visibility
• How to Create a Location
• How to Add Service Group Images
• How to Set Up a Parent Child Relationship between User Groups

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Managing Reservations in Mission Control

• Understanding Reservation statuses
• Cancel a Car Share Reservation
• Edit Vehicle Assignment or Time on a Reservation
• How to Create a Car Share Reservation in Mission Control
• Reservation Calendar

Pricing & Billing

• How to Add a SKU in Mission Control
• How to Schedule Future Pricing Changes for a Service Group
• Understanding Your Invoice and Billing Details
• Create a Temporary Pricing Rule
• Access your Invoices
• Automated Goodwill Credit (<$0.50)
• Integrating your Stripe Account
• Create a Pricing Ruleset
• How to Create and Edit an Invoice with Billing Edge
• Create an Optional Pricing Rule
• Add or Delete Lines within Invoice Details
• Setting Mileage Limits and Fees for Reservations
• Set Your Organizations Tax Ruleset | Self Serve
• Tiered Pricing Rules
• Account Level Credits vs Invoice Level Credits

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Reporting & Analytics

• How to Duplicate a Report
• How to create the 5 basic Reports
• Setting the Timeframe in Mission Control Reports

Telematics & Access

• Alarms/Notifications Overview
• How to Register an NFC Card in Mission Control
• How to enable 'Tracking' in Invers
• Mission Control (MC): Self-Serve Broker Connection Setup (Admin Only)
• How to Assign NFC Cards
• Unification of Telematics 
• Geotab Troubleshooting Guide
• Vehicle Connection Troubleshooting
• EV Charging Status in Mission Control
• Invers Troubleshooting (Invite user to FleetControl)
• How to use the Key Fob feature
• Managing NFC Cards in Mission Control
• How to Update a Vehicle's Telematics Information
• How to Add a Vehicle Broker
• Igloo Keybox 3: Setup and User Guide
• How to Update Vehicle Telemetry in Mission Control

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System Configuration

• How to Create Reservation Rulesets in Mission Control
• Read Only Reservation Rulesets for Admins User
• Variable Buffer - Helpful Tips
• Variable Buffer | Allow Admins to Set Buffer Times
• Reservation Rulesets (RRS) Overview

Credits & Promo Codes

• Create and Use a Promo Code
• Delete customer Credits from Mission Control
• Add Credits to a customer from Mission Control