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Delete customer Credits from Mission Control

This feature empowers administrators to easily remove specific support credits from individual customer accounts within Mission Control. You can quickly rectify errors, adjust balances, or remove expired or misused credits, ensuring accurate financial records and proper management of incentives.

Basic steps/course of action

  1. After logging into Mission Control, navigate to the Navigation Menu and select the Customer menu.
  2. From the list of customers, locate the customer whose credits you wish to view and click on their ID Number.
  3. On the customer's detail screen, scroll down to the Credits widget.
  4. Within the Credits widget, you can see a comprehensive overview of all credits the customer has
  5. Click on the trash icon to delete it.
  6. Appear a successful message at the top of the screen.