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Geotab Troubleshooting Guide

In this article we’ll be reviewing different diagnostic scenarios you may come across when working on a vehicle with Geotab hardware installed.

Here is some supplemental documentation in regards to diagnosing a GO device.

 

Diagnostic Flow Clock for GO Devices

 


Additional Troubleshooting Information

During the diagnostic process, it’s always recommended to double check that the Go9 device serial number in MyGeotab matches the Broker ID in Mission Control. To do this, perform the following procedure: