How to Grant a User Permission to a User Group

We’ll be covering how to grant a user permission to User Groups in this article.

User groups are used to manage roles and control privileges in the system. Employees User Groups are set in “Service View”.

Instructions

Once logged into Mission Control, under 'Service View', proceed with the following steps:

1. Navigate down the menu on the left-hand side of the page and select Employees.

2. Select the employee to be assigned to a User Group.

3. On the employee’s profile page, locate the 'User Group' section. Any existing User Groups associated with the employee will be visible. To add a new User Group, click the three dots and select 'Add New User Group'.”.

4. A pop-up will appear listing the groups already assigned to the user. Any group can be removed by clicking the trash can icon. Click the drop-down arrow to view a list of available user groups.

5. After selecting a group from the list, click 'Add User Group'..