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Step-by-Step Guide: Enabling MFA for Your MC Account

Important Prerequisite: FusionAuth Activation

1. This MFA configuration feature is exclusively visible and functional for organizations that have FusionAuth active as their identity provider. If your organization does not currently utilize FusionAuth, these specific MFA settings will not appear in your MC interface.

2. Admin Access: The "Authentication" settings and the "Multi-Factor Management" tab are exclusively visible and accessible to users with the "Admin" role. Users with other roles will not see these configuration options, ensuring security configurations are managed by authorized personnel only.

Follow these precise steps to configure Multi-Factor Authentication for your MC environment:

  • Log In to MC as an Admin: Begin by logging into your MC account using your credentials associated with an "Admin" role.

  • Once logged in, go to the main menu and select the "Settings" section.

  • Inside the "Settings" section, you will find a submenu. Look for and click on the "Authentication" title.

  • Upon entering the "Authentication" screen, administrators will see an interface designed with two distinct tabs:

      • "Setup SSO Provider"

  • "MFA (Multi-factor Auth)"

  • Ensure you are on the "MFA (Multi-factor Auth)" tab to proceed with MFA configuration. Here, you'll find all the necessary information and options to begin the setup.

  • Configure MFA Defaults:

    • At this moment, Email authentication is the unique and default option for receiving MFA codes. This method will be pre-selected and cannot be changed.

    • "On login" Option:

    • The system will initially display the default setting: "Disabled: MFA is not required during App and Mission Control login."

    • To change this, click the dropdown menu next to the "On login" option.

  • From the dropdown list, select "Required: MFA is always required at App and Mission Control login." This action enables MFA for all user logins. You can use this same dropdown to disable MFA if ever needed.

  • After selecting "Required: MFA is always required at App and Mission Control login," a confirmation modal will appear. This modal prompts you to verify your decision. To proceed with the MFA activation, you must click the "Confirm" button" within this modal.

Once these steps are completed, MFA will be successfully enabled for all users logging into your MC App and Mission Control, significantly enhancing your organization's security posture.

Should you require any assistance or have further questions during this configuration process, please do not hesitate to contact our CX support team. Your security is our top priority.