Who Sees Which Vehicle? A Simple Guide to Vehicle Visibility

We know that getting all your vehicles set up in a new system can feel like a huge task. But don't worry—we've designed Mission Control to make managing your vehicles simple and intuitive.

This guide will walk you through how vehicle visibility works. In short, it’s all about connecting two types of groups. Let’s dive in!

The Big Picture: It's All About Groups

Instead of setting permissions for every single vehicle and user one by one, you'll be using a powerful group-based system.

Think of it like this:

• You organize your vehicles into different "pools." We call these Service Groups.

• You organize your people (drivers, mechanics, managers) into "teams." We call these User Groups.

To give a team access to a pool of vehicles, you simply connect the User Group to the Service Group. That's it!

The Two Groups You'll Be Using

Let's look at each group type a little closer.

1. Service Groups (The "Pools" for Your Vehicles)

A Service Group is your main tool for organizing and segmenting your fleet of vehicles. While you can group them any way you like, our clients find it most effective to create Service Groups that combine a vehicle's location and its type.

Common setups are based on:

• Location + Vehicle Type (Most Common): e.g., "Central Depot - Sedans" or "Downtown Garage - Vans"

• A Specific Job Function: e.g., "Delivery Vehicles" or "Maintenance Trucks"

When you first add vehicles to Mission Control, you'll see them listed as "Unassigned." Your first step is to move them into the Service Groups you've created.

2. User Groups (The "Teams" for Your People)

This is just as easy. A User Group is a collection of your staff members. You can create groups for anyone who needs to see vehicles in the app, for example:

• "Sedan Drivers (Central Depot)"

• "Night Shift Managers"

• "Lead Mechanics"

How It All Connects

The magic happens when you link these two groups.

When you associate a User Group with a Service Group, every person in that User Group automatically gets to see all the vehicles in that Service Group.

The best part? It makes managing your operations incredibly easy.

• Need to move a vehicle? Just reassign it to a new Service Group. Its visibility will update for everyone automatically.

• Need to change a driver's access? Just move them to a different User Group.

No more tedious, one-by-one permission changes!

Let's See it in Action: A Real-World Example

Imagine you have one location, the "Central Depot," which houses both sedans and SUVs. You need to make sure certain drivers can only access the SUVs for jobs that require a bigger vehicle.

1. First, you set up your Service Groups (your "pools") by Location + Type:

   • Service Group 1: "Central Depot - Sedans" (You assign all your sedans here).

   • Service Group 2: "Central Depot - SUVs" (You assign all your SUVs here).

2. Next, you create your User Groups (your "teams") for the staff at that location:

   • User Group 1: "Sedan Drivers (Central Depot)"

   • User Group 2: "SUV Drivers (Central Depot)" (For staff who need the bigger vehicles).

   • User Group 3: "Managers (Central Depot)" (For managers who need to see everything).

3. Finally, you connect them and control visibility:

   • You link "Sedan Drivers (Central Depot)" to the "Central Depot - Sedans" Service Group.

     • Result: They can only see the sedans in their app.

   • You link "SUV Drivers (Central Depot)" to the "Central Depot - SUVs" Service Group.

     • Result: They can only see the SUVs, ensuring they use the right vehicle for the job.

   • You link "Managers (Central Depot)" to both the sedan and SUV Service Groups.

     • Result: They have a complete view and can see every vehicle at the Central Depot.

And that's it! This flexible setup ensures everyone sees exactly what they need to see, and you can make fleet-wide changes in just a few clicks.