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Activating Ascend Access in Mission Control: A Quick Guide for Administrators

This guide will walk you through the simple steps to enable Ascend Access for your vehicles within the Launch Mobility Mission Control platform. Ascend Access empowers you to add remote keyless control, complementing your existing telematics data from various brokers.

Before You Start: Broker Setup

To begin, ensure your preferred telematics brokers are properly set up and connected within Mission Control. This is the foundation for integrating Ascend Access.

  1. Set Up Your Brokers:

    • From the Mission Control Menu in Owners View, navigate to the Brokers module.

    • On the "Manage Settings" screen, you will find the tools to establish connections with your preferred brokers.

    • Ensure these brokers are in a "Connected" status before proceeding. If a broker isn't connected, you'll need to complete its setup first.

    • Here is the link for How to connect a broker in Mission control: 
    • Screenshot 2025-07-31 at 10.34.07 AM

 

Activating Ascend Access on a Vehicle

Once your brokers are connected, you can activate Ascend Access on individual vehicles.

  1. Navigate to the Vehicle Menu:

    • From the Mission Control Menu in Owners View, select the "Vehicles" option. This will take you to your vehicle list.

  2. Choose Your Vehicle:

    • Locate and select the specific vehicle you wish to enable Ascend Access for. Click on the vehicle to open its detailed view.

  3. Access the Brokers Widget:

    • Within the vehicle's detailed view, find the "Brokers" widget. This widget displays all currently associated brokers for that particular vehicle.

  4. Edit Broker Information:

    • In the "Brokers" widget, locate the three-dot menu icon (usually on the top right or next to the broker's name) and click it.

    • Select the "Edit" option from the dropdown menu. This will open the broker configuration for that vehicle.

  5. Activate Ascend Access:

    • You will now see a list of "Available Brokers". 

    • For the new Broker, locate its entry and click the "Connect Automatically" button next to it. This action activates another broker for this specific vehicle, linking it to the Launch Mobility platform's keyless control functionalities.

      Screenshot 2025-07-31 at 10.27.15 AM

    • Note: In order for the "Connect Automatically" button to work, you will need to ensure that the following information matches in both Mission Control and your telemetry partner's portal.
      • VIN
      • License Plate (Sandra please add details that you spoke to Jhon about)
    • If for some reason the "Connect Automatically" command isn't successful, you also have the option to manually enter your hardware's serial number and select "Connect Manually".

    • Once you the vehicle has been successfully connect, Ascend Access is enabled for the chosen vehicle. You have successfully added remote keyless control to your vehicle, allowing for unified data and control within the Launch Mobility platform.

Should you encounter any difficulties or have further questions, please refer to our detailed Mission Control documentation or contact our support team for assistance.