-1.png?width=200&height=51&name=LM_NuBlu_Horiz_Hi%20(1)-1.png)
Mission Control
User & Account Management
- Step-by-Step: Reset a user's password within Mission Control
- Managing Unintentional Account Deletion Requests
- How to Send a Confirmation Link to an Existing Customer
- How to Invite a New Employee or Admin in Mission Control
- How to Manage User Access and Visibility
- How to Handle Inactive Customer Accounts
- Invite driver from MC
- How to Create a User Group
- How to Grant a User Permission to a User Group
- How to Create an Administrative User
- How to Manually Upload a Driver's License
- How to Block or Suspend Drivers
- How to Send a Confirmation Link to a Customer
- Password Reset
- Password Policy Update | Enterprise/Custom Clients
- Setting up Azure AD Single Sign-On (SSO)
- Microblink VerifyID Integration Security Checks in Mission Control
Managing Fleet
Managing Locations & Service Groups
- How to edit a location
- How to Create a Service Group
- How to Create and Assign a Business Hours Ruleset
- Who Sees Which Vehicle? A Simple Guide to Vehicle Visibility
- How to Add or Change a Location for a Service Group
- How to Assign a Vehicle to a Service Group
- How to Create a Location
- How to Add Service Group Images
- How to Set Up a Parent Child Relationship between User Groups
Managing Reservations in Mission Control
- Understanding Reservation statuses
- Cancel a Car Share Reservation
- How to Change a Reservation's Vehicle in Mission Control
- How to Update an Existing Reservation's Time in Mission Control
- Starting a Reservation from Mission Control
- How to Update the date of a Reservation
- Edit Vehicle Assignment or Time on a Reservation
- How to Create a Reservation in Mission Control
- Reservation Calendar
Pricing & Billing
- How to Create and Manage SKUs in Mission Control
- How to Schedule Future Pricing Changes for a Service Group
- Understanding Your Invoice and Billing Details
- The Advantage of Temporary Holds: A Guide for Your Customers with Stripe Integration
- Understanding Your Reservation Invoice: Why Do I See Multiple Charges?
- Create a Temporary Pricing Rule
- Access your Invoices
- Automated Goodwill Credit (<$0.50)
- Integrating your Stripe Account
- Create a Pricing Ruleset
- How to Create and Edit an Invoice with Billing Edge
- Create an Optional Pricing Rule
- Add or Delete Lines within Invoice Details
- Setting Mileage Limits and Fees for Reservations
- Set Your Organizations Tax Ruleset | Self Serve
- Tiered Pricing Rules
- Account Level Credits vs Invoice Level Credits
Reporting & Analytics
Telematics & Access
- Alarms/Notifications Overview
- Administrator's Guide to Setting Up and Managing NFC Cards
- How to View and Manage NFC Cards in Mission Control
- Ascend Access: Integrating Telematics with Keyless Vehicle Access
- Activating Ascend Access in Mission Control: A Quick Guide for Administrators
- How to enable 'Tracking' in Invers
- Mission Control (MC): Self-Serve Broker Connection Setup (Admin Only)
- Unification of Telematics
- Geotab Troubleshooting Guide
- Vehicle Connection Troubleshooting
- EV Charging Status in Mission Control
- Invers Troubleshooting (Invite user to FleetControl)
- How to use the Key Fob feature
- Managing NFC Cards in Mission Control
- How to Update a Vehicle's Telematics Information
- How to Add a Vehicle Broker
- Igloo Keybox 3: Setup and User Guide
- How to Update Vehicle Telemetry in Mission Control